Humanized Computing for higher collaboration and reciprocal learning between machines and people

Revista Internacional de los Estudios Vascos. RIEV, 68, 2

López-de-Ipiña, Diego (1); Casado-Mansilla, Diego (2); Puerta-Beldarrain, Maite (3); Gómez-Carmona, Oihane (4)

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BIBLID [0212-7016; eISSN: 2952-4180 (2023), 68, 2] - Recep: 2023-09-11; Accep.: 2023-11-03
0212-7016; eISSN: 2952-4180

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This work explores two sociotechnical approaches to realize smart communities which adopt digital technologies to achieve a higher collaboration where reciprocal learning between machines and people is possible. On one hand, co-production promotes behaviour change by empowering citizens in the co-design and co-delivery process, designing user-centric solutions, leveraging local knowledge, fostering collaboration, and facilitating capacity building. On the other hand, citizen science can inspire and enable behavioural change that leads to more sustainable, responsible, and community-oriented actions by promoting awareness, empowering the community, and facilitating collaboration. This work argues that these two approaches can help us progressing towards a new generation of computing that includes humans always in the loop, namely Humanized Computing.

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